Privacy Policy
Creekside Community
Effective Date: July 14, 2026
Last Updated: July 14, 2026
1. Introduction
Creekside Community (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit creeksidemhc.com, submit a contact or sales inquiry, sign up for community information, or apply through our Resident Application. By using our website, you consent to the practices described in this Privacy Policy.
This website is intended for users located in the United States.
2. Information We Collect
2.1 Information You Provide
When you interact with our website, you may provide personal information, including: name, email address, details of your inquiry or message submitted through our contact form or “Send Message to Seller” form, and your email address when signing up for community information and events.
2.2 Information Collected Automatically
When you visit our website, certain information is collected automatically, including: IP address, browser type and version, device information, pages visited and interaction data, and cookies. For details see our Cookie Policy at https://creeksidemhc.com/cookie-policy/
3. How We Use Your Information
We use your information to: respond to inquiries about available homes and leasing, connect prospective buyers with sellers, send community information and event updates you have signed up for (you may unsubscribe at any time), process your interest in homes for sale or for lease, improve our website, maintain business records, and comply with applicable law.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
4. Resident Portal and Applications
The Resident Portal and Resident Application linked from our website are external services operated by Rent Manager. When you log in, make payments, or submit an application through those services, your information is processed on Rent Manager’s systems under its own privacy policy and terms. This website does not collect or store your portal login credentials, payment information, or application details. Residency records are otherwise handled under your lease or space agreement and applicable law, including the California Mobilehome Residency Law.
5. Sharing of Information
We share information only when necessary:
5.1 Service Providers — such as our website hosting provider, form-processing tools, and email services, who may use your information only to perform services for us.
5.2 Property Management — inquiries are handled by our property management company (EPI) for the purpose of responding to you and administering community operations.
5.3 Home Sellers — if you submit a “Send Message to Seller” inquiry about a specific home for sale, your name, email, and message may be shared with the homeowner or their representative so they can respond to you.
5.4 Legal Requirements — when required by law, court order, or to protect our rights, your safety, or the safety of others.
6. Third-Party Services on This Website
Our website uses a small number of third-party services: Google Fonts (typography) and Google Maps (the map on our Contact page). These services may set cookies or receive technical data from your browser.
7. Your Rights and Choices
Depending on applicable laws, you may have the right to: request access to your personal information, request corrections, request deletion where legally permitted, and unsubscribe from community updates at any time by contacting us.
California residents have additional rights — see our CA Privacy Act page at https://creeksidemhc.com/ca-privacy-act/ and our Opt-out Preferences page at https://creeksidemhc.com/opt-out-preferences/
8. Cookies & Tracking Technologies
Our website uses cookies for functionality and to remember your consent preferences. We do not use advertising or retargeting cookies. See our Cookie Policy at https://creeksidemhc.com/cookie-policy/ for details and choices.
9. Global Privacy Control
We honor the Global Privacy Control (GPC) signal. If your browser sends a GPC signal we will treat it as a valid opt-out request under the California Privacy Rights Act (CPRA).
10. Data Security
We take reasonable administrative and technical measures to safeguard your information. No method of internet transmission or electronic storage is completely secure.
11. Data Retention
We retain personal information as long as necessary for our operations, including community and residency records, and to comply with our legal obligations.
12. Children’s Privacy
Our website is a general audience website. We do not knowingly collect personal information from children under 13.
13. Third-Party Links
Our website contains links to third-party websites, including the Resident Portal and Application. We are not responsible for their privacy practices or content.
14. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
15. Contact Us
Creekside Community
3960 S. Higuera Street, San Luis Obispo, CA 93401
Phone: (805) 543-7113
Email: info@epi-lp.com
Website: creeksidemhc.com

